Q&A

No reservation is necessary to visit the shop and the bar counter.
Please make a reservation for the distillery tour.

Admission is free.

Niseko Distillery just started to make whisky recently, so that there is no matured whisky available.
Gin and other alcoholic beverages and soft drinks are available at the bar counter for a fee.
The distillery tour includes a taste of ‘new make’ spirits.

We are open all year round. However, due to the weather, we might change our business hours or close.
For details, please see the news on our website or call us.

Yes. It is necessary to make a reservation at least one day before you want to join the tour.
For reservation
No reservation is necessary to visit the shop and the bar counter.
Reservations for tours can be made up to one month in advance and as far in advance as two weeks from the day before the tour.

The tour schedule will be open on the 15th and the end of the month for two weeks.
・the 15th – 1st to 15th of next month
・the end of the month – 16th to last day of the month of next month　　

The tour costs 1,000 yen.
Minors over 3 years old will also be charged 1,000 yen (tax included).

The tour can be conducted from 1 person and up to 8 people.

Yes, a child can join the tour. However, it is a small facility with equipment that is very hot and that may have obstacles on the floor. Please keep an eye on your child so that they do not get injured.

Please count children over 3 years old.

Yes, however, it depends on staff availability, so, if needed, please let us know as early as possible.

You can take pictures and record video in the store and bar area. However, we ask you not to do so inside the production facility and during the tour.

Unfortunately, we are not accepting same day reservations. Please make your reservation at least a day in advance.

Niseko Distillery is a very small establishment. We ask you not to visit us with avehicle larger than a micro bus.

Please make changes through the website. If the number of guests increases, we might not be able to accept (The maximum number of people that can be reserved at one time is 8 people in total).

Yes, Niseko Distillery is wheelchair accessible. Please note:  there are some narrow spaces on the tour that are not wheelchair accessible.

There is no reservation needed to visit the store or the bar counter.

Yes, there are parking spaces for 10 cars and they are free of charge.
We ask you not to visit with a vehicle larger than micro bus.
We will not serve alcoholic beverages to anyone driving a car, motorbike, or bicycle, a person under the age of 20, a pregnant person or a breastfeeding mother.

The Niseko Distillery does not have its own shuttle bus, but the town of Niseko has a bus service called “nikotto bus”. Please see the details here.
For more detail.

Since it is a beverage factory, for hygiene management, we ask our guests not to bring any animals. However, guide dogs are allowed to enter.

Since it is a facility that produces beverages, for hygiene management, we ask our guests not to bring any food from outside into the distillery.

No, there is no restaurant in the Niseko Distillery. Please visit restaurants nearby.